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Terms of Service

Last updated: 2026-06-12

PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING THE APP, YOU AGREE TO BE BOUND BY THESE TERMS AND ALL APPLICABLE LAWS. IF YOU DO NOT AGREE, DO NOT USE THE APP.

Welcome to Roster ("the App"), operated by Roster Inc. ("Company", "we", "our", "us").

By creating an account, accessing, or using the App in any manner, you acknowledge that you have read, understood, and agree to be bound by these legally binding Terms of Service ("Terms") and our Privacy Policy, which is incorporated herein by reference.

1. ELIGIBILITY & ACCEPTANCE

You represent and warrant that:

By using the App, you acknowledge and accept full responsibility for all actions taken under your account.

2. USER-GENERATED CONTENT ("UGC")

2.1 Sole Responsibility

YOU ARE SOLELY AND ENTIRELY RESPONSIBLE for all photos, text, ratings, reviews, notes, and any other content you create, upload, share, or transmit through the App ("User Content"). The Company does not pre-screen, verify, endorse, or take responsibility for any User Content.

2.2 Content Standards

You agree NOT to create, upload, or share content that:

2.3 Content Removal & Moderation

We reserve the right, but are not obligated, to:

2.4 Third-Party Information You Submit

The App allows you to submit information about other individuals ("Partner Data"), including names, phone numbers, email addresses, and social media handles. By submitting Partner Data, you represent and warrant that:

The Company processes Partner Data as user-submitted content under legitimate interest for relationship safety. Partner Data is not independently verified by the Company. Any overlap or match result is an unverified, user-submitted signal and should not be interpreted as a factual determination.

If a non-user believes their information has been submitted to our system, they may contact help@myrosterapp.com to request review and removal. We will process such requests within 30 days.

3. USER CONDUCT

You agree NOT to:

4. PRIVACY & DATA

Your privacy is important to us. Please review our Privacy Policy for complete information on how we collect, use, and protect your data.

5. INTELLECTUAL PROPERTY

6. DISCLAIMERS

THE APP IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE APP WILL BE ERROR-FREE, UNINTERRUPTED, OR SECURE.

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT:

7. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

8. INDEMNIFICATION

You agree to indemnify and hold harmless the Company and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

9. TERMINATION

We may terminate or suspend your account at any time for violations of these terms. You may delete your account at any time through the App settings.

9.1 Subscriptions During Suspension or Restriction

Suspension, restriction, or banning of your account does not automatically pause, cancel, or refund any active subscription. Subscriptions are billed by Apple App Store or Google Play and continue on their normal billing cycle until you cancel them through your App Store or Play Store account settings.

While restricted you retain access to your private data (your personal Roster, your notes, and your account settings). Community-facing features (chat, scanning, Rooms, friend requests) may be disabled for the duration of the restriction.

You may cancel your subscription at any time through your App Store or Play Store subscription settings. Cancellation takes effect at the end of your current billing period.

In a small number of cases — confirmed Child Sexual Abuse Material (CSAM) detection, manual full bans by trust & safety, and accounts restored after a successful appeal — we will automatically initiate cancellation of your subscription on your behalf and stop further billing.

If your appeal is overturned and your restriction is fully reversed, you will receive a service credit applied to your next billing cycle equivalent to the period you were restricted (minimum 7 days, maximum 30 days).

10. CHANGES TO TERMS

We may update these terms from time to time. Continued use of the App after changes constitutes acceptance of the new terms. We will notify you of material changes.

11. DISPUTE RESOLUTION & BINDING ARBITRATION

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

11.1 Binding Arbitration

You and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms, the App, or your use of the App ("Dispute") will be resolved exclusively through binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, and not through litigation in any court (except small claims court if the claim qualifies).

11.2 Waiver of Jury Trial

YOU AND THE COMPANY EACH WAIVE THE RIGHT TO A TRIAL BY JURY for any Dispute. All Disputes shall be resolved by a neutral arbitrator, not a judge or jury.

11.3 Class Action & Collective Action Waiver

YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

11.4 Exceptions

This arbitration agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies, including the Federal Trade Commission. Such agencies can, if the law allows, seek relief against us on your behalf. You may also bring claims in small claims court if your claim qualifies.

11.5 Opt-Out

You may opt out of this arbitration agreement by sending written notice to help@myrosterapp.com within 30 days of first accepting these Terms. If you opt out, you and the Company may pursue claims in court.

12. PROHIBITED USES & ANTI-VIGILANTE CLAUSE

12.1 Information Use Restrictions

All information, signals, and data provided by the App — including but not limited to overlap detections, match results, scan data, and anonymous communications — are unverified, user-submitted signals. They are NOT factual determinations, NOT evidence of wrongdoing, and NOT proof of any specific conduct.

You acknowledge that any individual may be added by any user with any information, including inaccurate, mistaken, or deliberately false information, and that an identifier appearing on more than one user's list does NOT indicate that the named individuals are dating, are in a relationship, have ever communicated, or are even known to one another. An overlap may not even refer to the same person. Overlap results are coincidental data signals only.

You may NOT use the App or any of its results for any employment, tenancy, insurance, credit, background-screening, or other eligibility decision governed by the Fair Credit Reporting Act (FCRA) or any similar federal, state, or local law. The App is not a consumer reporting agency and its results are not consumer reports.

12.2 Anti-Vigilante Covenant

You agree that you will NOT use any information obtained through the App to:

12.3 Consequences

Violation of this section constitutes a material breach of these Terms and may result in immediate account termination, legal action, and cooperation with law enforcement where applicable.

13. GOVERNING LAW

These Terms shall be governed by the laws of the State of Delaware, without regard to conflict of law principles.

14. CONTACT

For questions about these Terms, contact us at: help@myrosterapp.com