Roster Roster Back to home

Terms of Service

Last updated: 2026-09-26

PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING THE APP, YOU AGREE TO BE BOUND BY THESE TERMS AND ALL APPLICABLE LAWS. IF YOU DO NOT AGREE, DO NOT USE THE APP.

Welcome to Roster ("the App"), operated by Silvauren Software LLC, a Wyoming limited liability company ("Company", "we", "our", "us"). Roster is a product of the Company, not a separate corporation.

By creating an account, accessing, or using the App in any manner, you acknowledge that you have read, understood, and agree to be bound by these legally binding Terms of Service ("Terms") and our Privacy Policy, which is incorporated herein by reference.

IMPORTANT NOTICES. PLEASE READ THESE FIRST:

1. ELIGIBILITY & ACCEPTANCE

You represent and warrant that:

By using the App, you acknowledge and accept full responsibility for all actions taken under your account.

2. USER-GENERATED CONTENT ("UGC")

2.1 Sole Responsibility

YOU ARE SOLELY AND ENTIRELY RESPONSIBLE for all photos, text, ratings, reviews, notes, Partner Data, and any other content you create, upload, share, or transmit through the App ("User Content"). You represent that you have every right needed to submit your User Content and that it does not violate these Terms, any law, or anyone's rights. We may use automated and human moderation, but we do not independently verify, endorse, or guarantee the truth, identity, legality, or accuracy of User Content, and we are not responsible for User Content submitted by anyone else. Keep your own copies of anything important to you.

2.2 Content Standards

You agree NOT to create, upload, or share content that:

We have no tolerance for objectionable content or abusive users. When we find content that breaks these standards, we remove it, and we may suspend or ban the accounts that post it. You can report content and block people from the App.

2.3 Content Removal & Moderation

We reserve the right, but are not obligated, to:

Moderation reduces risk but is not perfect. We do not undertake a duty to review every item, and we do not guarantee that harmful, false, illegal, or objectionable content will always be detected, blocked, or removed before another person sees it.

2.4 Third-Party Information You Submit: Your Promises

The App lets you record information about other people ("Partner Data"), including names, photos, phone numbers, email addresses, and social media and payment handles. Most of those people do not use Roster and have not agreed to these Terms. By submitting Partner Data, you represent, warrant, and agree that:

The Company processes Partner Data only to provide the relationship-organization and safety features requested by users, prevent abuse, and comply with law. Partner Data is not independently verified by the Company. Any overlap or match result is an unverified, user-submitted signal and should not be interpreted as a factual determination.

If a non-user believes their information has been submitted to our system, they may contact help@myrosterapp.com to request review and removal. Contact identifiers that users submit (such as phone numbers, email addresses, and social handles) are encrypted on the submitting user's device, so the Company cannot search for them or confirm whether a particular person appears in any user's roster. The Company can review and remove readable content that a requester identifies, such as a name or photo in a specific post, comment, profile, or report, and can act on reports of abuse. Our removal process cannot locate matching tokens made from a person's identifiers or stop a user from entering the same information again; those tokens stop matching and are deleted on the schedule in Section 16.8. We ordinarily process verified requests within 30 days, subject to legal, safety, fraud-prevention, and record-preservation requirements.

2.5 Copyright Complaints and Takedown Requests

We respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act (17 U.S.C. Section 512). To report content in the App that you believe infringes your copyright, send a written notice that includes: (a) your physical or electronic signature; (b) the copyrighted work you claim is infringed; (c) the material you want removed and where it appears in the App, in enough detail for us to find it; (d) your name, address, telephone number, and email address; (e) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, under penalty of perjury, that the notice is accurate and that you are the owner or authorized to act for the owner. Email it to help@myrosterapp.com with the subject "DMCA Notice", or mail it to the address in Section 14 marked "Attn: Copyright Agent".

If your content was removed and you believe that was a mistake or a misidentification, you may send a counter-notice containing the information required by 17 U.S.C. Section 512(g)(3). We may remove or restore content as that law allows, and we terminate the accounts of repeat infringers in appropriate circumstances. Anyone who knowingly makes a material misrepresentation in a notice or counter-notice may be liable for damages under 17 U.S.C. Section 512(f).

For privacy, impersonation, intimate-image, harassment, or other non-copyright complaints, email help@myrosterapp.com. We review those under Section 2 and applicable law.

3. USER CONDUCT

You agree NOT to:

Automated-access checks. To protect members' information, we monitor how the App is used for signs of automation, such as viewing an unusually large number of profiles or searching in a systematic pattern. If our systems detect this, we may slow down or pause profile viewing and search for your account and ask you to sign in again and confirm whether you are using automation. If you say you are, or the activity continues, we may restrict those features for a period, review the account, or suspend or terminate it.

Spam checks. To protect members from spam and scams, our systems look at how many friend requests and first messages an account sends, how people respond to them, and whether first messages look like lures or copies of each other. We act only when there is more than one sign. We may then pause new friend requests and first messages to new contacts for 24 hours, ask you to complete a quick check, hold a first message for a person on our team to review, or pause those features for up to 72 hours while a person reviews the account. You can keep chatting with your existing friends while this happens.

4. PRIVACY & DATA

Your privacy is important to us. Please review our Privacy Policy for complete information on how we collect, use, and protect your data.

5. INTELLECTUAL PROPERTY

6. DISCLAIMERS

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AVAILABILITY, OR SECURITY.

WITHOUT LIMITING THE PARAGRAPH ABOVE, WE DO NOT WARRANT THAT ANY MATCH, OVERLAP, SCAN RESULT, ALERT, CHECK-IN, NOTIFICATION, MODERATION DECISION, OR OTHER OUTPUT WILL BE ACCURATE, COMPLETE, CURRENT, OR DELIVERED, OR THAT THE APP WILL DETECT, PREVENT, OR WARN YOU OF ANY RISK. WE ARE NOT RESPONSIBLE FOR THE CONDUCT, ONLINE OR OFFLINE, OF ANY USER OR ANY OTHER PERSON. YOU USE THE APP AT YOUR OWN RISK.

6.1 No Verification, Background Check, or Advice

We do not verify identities, relationship status, exclusivity, criminal history, sex-offender status, health information, or the accuracy of User Content or overlap signals. The App is not a background-check service, consumer reporting agency, emergency service, medical service, law-enforcement service, or substitute for professional advice. You must make your own decisions and independently verify information.

6.2 Date Safety Features Are Not an Emergency Service

ROSTER IS NOT AN EMERGENCY SERVICE. IT DOES NOT CALL 911 OR CONTACT ANY EMERGENCY RESPONDER FOR YOU. Safe Date Mode, check-ins, missed-check-in alerts, trusted-circle notifications, and emergency alerts are optional support tools. They are sent only as push notifications and in-app messages, not as text messages or phone calls. Nobody at the Company monitors them, and they are not guaranteed to be delivered, seen, or answered. Delivery can be delayed or fail, for example because notifications are turned off, a phone is off, silenced, out of battery, or out of signal, an app store, notification service, or network provider has a problem, or a recipient does not see or act on the message. What happens after a missed check-in depends on your "When I miss a check-in" setting: alert your emergency contacts 5, 15, 30, or 60 minutes after the check-in time, or only remind you. Any delay you choose also delays any alert, and if you choose "Only remind me", nobody is alerted automatically. Alerts go only to emergency contacts who are your friends on Roster, and they include your name and details you entered for the date, such as who you are meeting and the venue you typed. Date safety features do not use your device's location.

Automatic alerts can be switched off. We may turn off, pause, or limit automatic missed-check-in alerts at any time, for everyone or for some accounts, for example to prevent false alarms or while we fix a problem. While they are off, the App says so, and a missed check-in only produces a reminder to you. You can still send an alert yourself with SOS, but it is not a substitute for calling 911.

Home safe and date-plan links are support tools too. A "Home safe" message, a request for a friend to check on you if you have not tapped Home safe in time, and a Share my date plan link (Section 22) work the same way: nobody at the Company watches them, they may not be delivered, opened, or acted on, and they never contact emergency services.

If you are in danger or need help, call 911 (or your local emergency number) immediately. Do not wait for, or rely on, the App, a notification, a check-in, the venue you entered, or another person for emergency help.

6.3 Service and Third-Party Dependencies

We do not guarantee that the App will be uninterrupted, error-free, secure, accurate, or compatible with every device. Features may depend on Apple, Google, Firebase, RevenueCat, OpenAI, Expo, Resend, network operators, and other providers that we do not control. We may change, suspend, or discontinue any feature at any time.

6.4 No Reliance

You agree that you do not and will not rely on any match, overlap, scan result, absence of a result, alert, moderation decision, profile, message, or other content in the App as a statement of fact about any person, and that you have not accepted these Terms relying on any statement, promise, or marketing that is not written in them. Any decision you make about a relationship, a date, your health, your safety, or another person is yours alone.

6.5 Assumption of Risk for Dates and Meetings

Dating and meeting people, including people you met, planned to meet, or kept track of with the App, carries real risks, including fraud, theft, emotional harm, sexual-health risks, injury, and violence. You voluntarily assume all of those risks. The Company does not screen users or the people in their rosters, does not run criminal or identity background checks, and does not supervise dates or meetings. Take ordinary precautions: meet in public, tell someone you trust, arrange your own transport, and leave if you feel unsafe.

To the maximum extent permitted by law, you release the Company Parties (defined in Section 7) from all claims, demands, and damages of every kind, known and unknown, arising out of or relating to your interactions with any user or other person, online or offline. If you are a California resident, you waive California Civil Code Section 1542, which says: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party." You waive any similar law of any other jurisdiction.

7. LIMITATION OF LIABILITY

PLEASE READ THIS SECTION CAREFULLY. IT LIMITS WHAT YOU CAN RECOVER FROM US.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, LICENSORS, SERVICE PROVIDERS, AND AGENTS (THE "COMPANY PARTIES") WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF DATA, PROFITS, REVENUE, REPUTATION, OR GOODWILL; PERSONAL OR EMOTIONAL HARM CAUSED BY THIRD PARTIES; UNDELIVERED SAFETY ALERTS; OR RELIANCE ON USER CONTENT, OVERLAP SIGNALS, LOCATION DATA, OR APP FEATURES, EVEN IF WE WERE TOLD THEY WERE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY PARTIES ARE NOT LIABLE FOR: (1) THE CONDUCT, STATEMENTS, OR CONTENT OF ANY USER OR OTHER PERSON, ONLINE OR OFFLINE, INCLUDING ANYONE YOU MEET, DATE, OR COMMUNICATE WITH; (2) ANY MATCH, OVERLAP, OR SCAN RESULT, OR THE ABSENCE OF ONE, INCLUDING FALSE POSITIVES AND FALSE NEGATIVES; (3) ANY DECISION YOU MAKE OR ACTION YOU TAKE BASED ON THE APP; (4) ANY SAFETY ALERT, CHECK-IN, OR NOTIFICATION THAT IS LATE, NOT DELIVERED, OR NOT ACTED ON; OR (5) ACCESS TO YOUR DEVICE OR ACCOUNT BY SOMEONE ELSE THAT WE DID NOT CAUSE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE APP OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO THE COMPANY THROUGH THE APP DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) US $100. THIS LIMIT APPLIES TO ALL CLAIMS TOGETHER, WHATEVER THE LEGAL THEORY (CONTRACT, TORT INCLUDING NEGLIGENCE, STATUTE, OR OTHERWISE), AND EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

These limitations and the disclaimers in Section 6 are an essential part of the bargain between you and the Company. The App would not be offered, or would cost more, without them.

To the maximum extent permitted by law, any claim arising out of or relating to the App or these Terms must be brought within one (1) year after it arose; otherwise it is permanently barred.

Some jurisdictions do not permit certain exclusions or limits. These limitations apply only to the extent permitted by law and do not limit liability that cannot lawfully be limited, including liability for our gross negligence, willful misconduct, fraud, or other non-waivable rights.

8. INDEMNIFICATION

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless the Company Parties from and against all claims, demands, actions, investigations, damages, judgments, settlements, fines, penalties, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and costs) brought or incurred by any third party, including any person whose information you entered, whether or not that person uses Roster, any other user, and any government authority, arising out of or relating to:

We may assume the exclusive defense and control of any matter you must indemnify, at your expense, and you will cooperate with our defense. You will not settle any such matter without our prior written consent. This Section survives termination of these Terms and deletion of your account.

9. SUSPENSION & TERMINATION

We may suspend, restrict, or terminate your account, or your access to any feature, at any time and with or without notice, if we believe you violated these Terms, created risk or possible legal exposure for the Company or for anyone else, or if we are required to by law or by an app store, or if we stop offering the App or a feature. We may also remove or disable any content and refuse service to anyone for any lawful reason. You may delete your account at any time through the App settings.

Banned members may not come back. If we ban an account, its owner may not create or use another account. To enforce this, we compare new and existing accounts with banned accounts using protected, one-way forms of identifiers such as email address, verified phone number, the app installation on a device, Apple or Google sign-in, app-store purchase records, and network address (see Privacy Policy Section 1.12). We may block, suspend, or ban accounts we reasonably believe belong to a banned person, and any accounts linked to them. If you believe we made a mistake, you can request a review from the sign-in screen or by writing to help@myrosterapp.com, and a person will look at it.

9.1 Subscriptions During Suspension or Restriction

Suspension, restriction, or banning of your account does not automatically pause, cancel, or refund any active subscription. Subscriptions are billed by Apple App Store or Google Play and continue on their normal billing cycle until you cancel them through your App Store or Play Store account settings.

While restricted you retain access to your private data (your personal Roster, your notes, and your account settings). Community-facing features (chat, scanning, Rooms, friend requests) may be disabled for the duration of the restriction.

You may cancel your subscription at any time through your App Store or Play Store subscription settings. Cancellation takes effect at the end of your current billing period.

If we terminate your account — for example after confirmed Child Sexual Abuse Material (CSAM) detection or a manual full ban by trust & safety — you lose access to the App, including any paid features. Termination does not by itself stop store billing, and we cannot cancel an App Store subscription for you. To stop billing, cancel through your App Store or Play Store account settings; you do not need to sign in to the App to do this. Where the store allows it, we may also cancel or refund a subscription ourselves, but this is not automatic.

If your appeal is overturned and your restriction is fully reversed, we lift the restriction. We cannot add a credit to an App Store or Google Play bill. If you paid for a plan while you were restricted, contact us at help@myrosterapp.com and we will consider goodwill compensation for the time affected.

10. CHANGES TO TERMS

We may update these Terms from time to time. We will provide notice of material changes and, where required, ask you to accept the updated Terms before continuing to use affected features. If you keep using the App after a change takes effect, you accept it; if you do not agree, stop using the App and delete your account. A change to Section 11 does not apply to a Dispute that either party had notified the other of before the change. The version shown above identifies the Terms you accepted.

11. DISPUTE RESOLUTION & BINDING ARBITRATION

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

11.1 Informal Resolution First

Before starting arbitration, the claimant must send an individualized written Notice of Dispute describing the claimant, the facts, requested relief, and contact information. Send notices by email to help@myrosterapp.com and by mail to the formal-notice address in Section 14. The parties will attempt in good faith to resolve the Dispute for 30 days after a complete notice is received. Any limitations period is tolled during that 30-day period.

11.2 Binding Individual Arbitration

Except for the exceptions below, you and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms, the App, or your use of the App ("Dispute") will be resolved exclusively through binding individual arbitration administered by the American Arbitration Association ("AAA") under its then-current Consumer Arbitration Rules. The Federal Arbitration Act governs this arbitration agreement. Hearings may occur remotely or at another location permitted by the AAA Consumer Arbitration Rules. The arbitrator may award the same individualized remedies available in court.

11.3 Waiver of Jury Trial

YOU AND THE COMPANY EACH WAIVE THE RIGHT TO A TRIAL BY JURY for any Dispute. All Disputes shall be resolved by a neutral arbitrator, not a judge or jury.

11.4 Class Action & Collective Action Waiver

YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

11.5 Exceptions

Either party may bring an individual claim in small claims court if it qualifies. Either party may seek temporary or preliminary injunctive relief in court to prevent unauthorized access, misuse, or infringement of intellectual property while arbitration is pending. Nothing prevents you from reporting concerns to a government agency, and an agency may seek relief where authorized by law.

11.6 Opt-Out

You may opt out of this arbitration agreement by sending an individualized written notice to help@myrosterapp.com, or by mail to the formal-notice address in Section 14, within 30 days of first accepting these Terms. Your notice must identify the account email and clearly state that you opt out of arbitration. Opting out will not affect other provisions of these Terms.

11.7 Arbitration Severability and Survival

If a final decision finds part of this Section 11 unenforceable, that part will be severed to the minimum extent necessary and the remainder will remain effective, except that if the class-action waiver is unenforceable as to a particular claim, that claim must proceed in court and not in arbitration. This Section survives account deletion and termination of these Terms.

11.8 Who Decides

The arbitrator decides all questions about the interpretation, scope, validity, enforceability, and arbitrability of this Section 11, except that a court decides questions about the class-action and collective-action waiver in Section 11.4, the mass-filing procedure in Section 11.10, and whether you opted out under Section 11.6.

11.9 Fees

Payment of AAA filing, administration, and arbitrator fees is governed by the AAA Consumer Arbitration Rules, under which the Company pays most of those fees for claims brought by consumers. Each party otherwise bears its own attorneys' fees and costs unless the arbitrator awards them under applicable law or finds a claim or defense frivolous or brought for an improper purpose.

11.10 Mass Filings

If 25 or more similar demands for arbitration are filed against the Company by or with the help of the same or coordinated counsel or organizations, the AAA Mass Arbitration Supplementary Rules apply and the demands may be administered and decided in batches as those rules provide. Any limitations period is tolled for a demand while it waits to be administered.

12. PROHIBITED USES & ANTI-VIGILANTE CLAUSE

12.1 Cross-Roster Detection — Unverified Signals Only

CROSS-ROSTER OVERLAP RESULTS ARE NOT GUARANTEED TO BE ACCURATE, COMPLETE, CURRENT, OR ABOUT THE SAME PERSON. All information, signals, and data provided by the App — including overlap detections, match results, scan data, and anonymous communications — are unverified, user-submitted signals. They are NOT factual determinations, NOT evidence of wrongdoing, and NOT proof of dating, cheating, danger, criminal activity, or any specific conduct.

You acknowledge that any individual may be added by any user with any information, including inaccurate, mistaken, or deliberately false information, and that an identifier appearing on more than one user's list does NOT indicate that the named individuals are dating, are in a relationship, have ever communicated, or are even known to one another. An overlap may not even refer to the same person. Overlap results are coincidental data signals only.

ROSTER IS NOT A CONSUMER REPORTING AGENCY, AND NOTHING IN THE APP IS A CONSUMER REPORT OR A BACKGROUND CHECK. The Company does not assemble or evaluate information about people in order to furnish it to others, and no result is provided for any purpose covered by the Fair Credit Reporting Act (15 U.S.C. Section 1681 et seq., "FCRA") or any similar federal, state, or local law. You may NOT use the App or any of its results, in whole or in part, as a factor in any employment, tenancy, insurance, credit, licensing, government-benefit, background-screening, or other eligibility decision, or for any purpose listed in 15 U.S.C. Section 1681b, and you may not use it to screen, investigate, or vet anyone for someone else. If you do, you alone are responsible for complying with the FCRA and every similar law, and Section 8 applies.

THE COMPANY DOES NOT VET OR APPROVE ANY PERSON SHOWN OR REFERENCED IN THE APP. An overlap result does not mean a person is safe, unsafe, trustworthy, untrustworthy, or known to the Company. Independently verify information and use ordinary safety precautions.

12.2 Anti-Vigilante Covenant

You agree that you will NOT use any information obtained through the App to:

12.3 Consequences

Violation of this section constitutes a material breach of these Terms and may result in immediate account termination, legal action, and cooperation with law enforcement where applicable.

13. GOVERNING LAW & COURT VENUE

Except for the Federal Arbitration Act and any non-waivable consumer protections that apply to you, these Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles. Any Dispute that is not subject to arbitration or small claims jurisdiction must be brought exclusively in the state or federal courts serving Sheridan County, Wyoming, and each party consents to personal jurisdiction there, except where applicable law gives you a non-waivable right to another forum.

14. CONTACT & FORMAL NOTICE

App support and privacy requests: help@myrosterapp.com

App website: https://www.myrosterapp.com

Company website: https://silvauren.com

Formal legal notices may be mailed to:

Silvauren Software LLC

c/o Northwest Registered Agent Service, Inc.

30 N Gould St Ste N

Sheridan, Wyoming 82801

United States

Mark copyright notices "Attn: Copyright Agent" (Section 2.5).

Law enforcement and legal process. We respond to valid subpoenas, court orders, warrants, and other legal process directed to Silvauren Software LLC and served through its registered agent at the address above. The limits in Privacy Policy Sections 5.1 and 6.1 on what we can search or read apply to any request. In an emergency involving a risk of death or serious physical injury, law enforcement may email help@myrosterapp.com with the subject "Emergency Request". If you are in danger, call 911; do not contact us instead (Section 6.2).

15. GENERAL TERMS

16. ANONYMOUS CROSS-ROSTER MATCHING

PLEASE READ THIS SECTION. MATCHING IS ON BY DEFAULT. YOU CAN HIDE ANY PARTNER, OR ALL OF THEM, FOR FREE AT ANY TIME. HIDDEN PARTNERS ARE NOT SHARED AND ARE NOT SCANNED. WANT TO SCAN WHILE STAYING HIDDEN? THAT IS ANONYMOUS MODE.

16.1 What It Is, and That It Is On by Default

Roster can tell you when another member's roster holds a matching identifier for someone on your roster, without either of you seeing the other's roster. Matching is on by default: when you add a partner with at least one identifier listed in Section 16.2, that partner is included unless you hide them or turn matching off (Section 16.7). Matching is give-to-get: without Anonymous Mode, you can scan only the partners you share.

16.2 What Is Processed and How Tokens Are Made

Matching uses only these eight identifier types, when you enter them for a partner: phone number, email address, Instagram, Snapchat, TikTok, and Facebook handles, and Cash App and Venmo handles. Names, photos, notes, and other details are not used for matching.

16.3 Who Can Link a Token to What

16.4 What Other Members Learn

When a member scans, for each of their own partners they learn how many other rosters currently hold a matching token and which identifier types matched (for example, "phone and Instagram"), plus the App's own confidence estimate. They do not learn who you are, who else is on your roster, or what you wrote. If a member sends an anonymous connection request about a match, the recipient sees the sender's own label for the person (the name the sender saved), the identifier types that matched, and a random alias, not the sender's identity. Automatic overlap alerts may tell a member that a new overlap exists, without names. What you choose to say in a connection or chat is up to you and may identify you.

16.5 Matches Can Be Wrong

A match can be wrong, and the absence of a match does not mean there is nothing to find. Common causes include:

16.6 Not Proof, and Not a Background Check

A match is an unverified signal generated from what users typed. It is not evidence that anyone is dating, cheating, lying, dangerous, or known to anyone else, and it is not a consumer report or a background check. Sections 6.4, 7, 8, and 12 apply. Do not confront, accuse, expose, or act against anyone based on a match.

16.7 Your Controls: What Each Costs and Does

16.8 Hiding, Opting Out, Deleting, and Retention

16.9 Your Responsibility

You are responsible for the identifiers you enter and for having a lawful, legitimate personal reason to enter them (Section 2.4). If someone asks you to remove their information, consider doing so, and remove it if you no longer have a legitimate reason to keep it.

17. SUBSCRIPTIONS, AUTOMATIC RENEWAL, AND INTRODUCTORY OFFERS

PLEASE READ THIS SECTION. PAID PLANS RENEW AUTOMATICALLY UNTIL YOU CANCEL.

17.1 Purchases Go Through the App Stores

Paid plans (such as Premium, Ultimate, and Elite), add-ons (such as Anonymous Mode), and one-time purchases (such as scan packs) are sold and billed by Apple (App Store) or Google (Google Play), under their terms, to the account you use with that store. We do not receive your card details. The price, billing period, and any introductory offer are shown before you confirm the purchase, and the store's checkout controls. Prices may vary by region and may change; a store will tell you about a price increase for an existing subscription as its rules require.

17.2 Automatic Renewal

A subscription renews automatically at the end of each billing period (monthly or yearly), at the regular price for that period, and your store account is charged, until you cancel. Payment is charged to your store account when you confirm the purchase, and each renewal is charged within the 24 hours before the current period ends. Your subscription renews unless you cancel at least 24 hours before the end of the current period.

17.3 Introductory First-Month Offer

Where offered, new subscribers to a monthly plan may pay a discounted introductory price, for example 50% off, for their first month only. After that first month, the subscription renews automatically at the regular monthly price shown when you bought it, and is charged every month until you cancel. The introductory price and the renewal price are both shown before you confirm. Apple or Google decides who is eligible (for example, an offer is generally available only once, and not to someone who has subscribed before), and an offer may be changed or withdrawn at any time for purchases not yet made. The App may remind you before your first full-price renewal, but that reminder is a courtesy that may not arrive; you are responsible for cancelling in time if you do not want to renew.

17.4 How to Cancel

You can cancel at any time, online, without contacting us:

Cancel at least 24 hours before the end of the current period to avoid being charged for the next one. Cancellation takes effect at the end of the period you already paid for, and you keep access until then. Deleting the App or your Roster account does not cancel a subscription, and we cannot cancel a store subscription for you. If you need help, email help@myrosterapp.com and we will tell you how.

17.5 Refunds

Refunds are handled by Apple or Google under their refund policies; you can request one from the store where you paid. Except where the law requires otherwise, payments are non-refundable, and we do not give refunds or partial refunds for unused time, unused scans or credits, or features you did not use. Free scans, Premium weeks, and other rewards have no cash value (Section 18.4).

18. ACCOUNTS, USERNAMES, FRIENDS, AND INVITES

18.1 Usernames

Each account has one active @username. You can pick and re-pick it freely while setting up your profile. After that you can change it once every 30 days, and no more than 3 times in any 12 months. When you change your username, your old one is held for 14 days, during which nobody else can take it (you can take it back, which counts as a change); after an account is deleted, its username is held for 30 days. We may refuse, reclaim, or change a username that is reserved, offensive, misleading, impersonates someone, infringes someone's rights, or breaks these Terms, or when the law requires it. A username is a license to use a name in the App, not property, and has no value outside it.

18.2 Personal Invite Links and @username Codes

Your personal invite link contains a random invite code that belongs to your account. If someone creates an account through your personal invite link and verifies their email, the two of you become friends on Roster automatically, with no request to accept (unless either of you has blocked the other, or the invite fails our anti-abuse checks). Anyone who has the link can use it, so share it only with people you want as friends. You can reset it at any time with "Reset my invite link" in Invite Friends: links you already sent stop working, and anyone who joined through an old link but has not verified their email yet gets a friend request instead of a friendship.

Your @username code is public. Someone who types it when signing up still earns the invite rewards, but only sends you a friend request, which you can accept or ignore.

18.3 Safety-Contact Invites

When you invite someone to be your safety contact and they accept, the two of you become friends on Roster and they are added to your emergency contacts or trusted circle, so they may receive your safety alerts (Section 6.2). Accepting someone's safety-contact invite has the same effect in reverse. Either of you can remove the friendship or the contact later. Invite only people you trust, and accept only invites from people you know.

18.4 Invite Rewards

Invite rewards, such as free scans and Premium weeks, are granted only after the new member verifies their email and the invite passes our checks. Rewards have no cash value, cannot be sold or transferred, and may be capped. We may withhold, reverse, or remove rewards obtained through abuse, such as inviting yourself, fake or duplicate accounts, or automated sign-ups, and we may change, limit, or end the invite program at any time.

18.5 Friends and Notifications

Your friends can see what the App shows friends, and you can remove a friend at any time. The App may send you notifications you can control in Settings, including safety notifications, "A contact joined Roster" notices (Privacy Policy Section 1.1), and gentle reminders after a few days away, which you can turn off with "Gentle Reminders" in Settings > Notifications.

19. OPTIONAL TOOLS AND ON-DEVICE PROTECTIONS

19.1 Import from Screenshot

"Import from screenshot" lets you fill in a person's details from up to 3 screenshots. The screenshots are sent to our AI provider, OpenAI, only to read those details (name, age, location, bio, and occupation) into the form; they are then discarded and are not stored by us, unless you pick one as the person's profile picture. Upload only screenshots you have the right to use, and remember that Section 2.4 applies to everything you save. The details the App reads can be wrong or incomplete: check them before you save. The feature has usage limits (currently 10 imports a day per account, plus overall service limits), and we may change, pause, or remove it.

19.2 App Lock and Screenshot Blocking

The optional app lock uses your device's own Face ID, fingerprint, or passcode check; your device performs the check and tells the App only whether it succeeded. Blocking screenshots and screen recording on sensitive screens, and hiding Roster in the app switcher, are best-effort protections. They do not stop someone who has your unlocked device, another camera, or a modified device, and they are not a guarantee of privacy.

19.3 Information Kept Only on Your Device

Some information is kept only on your device or is encrypted with a key that stays on your device, including your intimacy log and the private details in your roster, such as expense entries (Privacy Policy Section 6.1). The App asks you to confirm you understand this before your first intimacy-log entry. We cannot restore or recover this information if you lose or reset your device, delete the App, or lose your key, except as Cloud Recovery allows when you have turned it on. Keeping your own copies, for example with "Export my intimacy log", is your responsibility.

19.4 Anonymous Chats

In anonymous chats other members see an alias and a random key instead of your account. The Company can link those keys to accounts to run the feature, keep people safe, act on reports and blocks, and meet legal obligations, and chats are moderated and are not end-to-end encrypted (Privacy Policy Sections 1.4 and 6.1). What you write in a chat can identify you.

19.5 Account Access Assistant

If you cannot sign in or need help with your account, you can describe the problem to the Account Access Assistant. What you type is sent to our AI provider, OpenAI, after we remove email addresses, phone numbers, links, and recovery codes (Privacy Policy Section 1.16). The assistant cannot give you access, change your account, or tell you whether an account exists. It can only start the steps the App offers anyway, such as a password-reset email to the account's own address, or open a support request for a person to look at. Do not type your password or recovery codes into it.

20. POSTS, STORIES, AND VIDEOS

20.1 Choosing Who Sees It

When you share a post or a story, you choose who can see it:

People you blocked, and people who blocked you, do not see your posts or stories. Anyone who can see something you share can copy it or take a picture of it, so share only what you are comfortable with.

20.2 Stories

Stories disappear after 24 hours. You can see who viewed your story, and when you view someone else's story, they can see that you did. If a story is reported, we may keep it longer so our safety team can review it (Privacy Policy Section 1.13).

20.3 Videos

Posts can include videos of up to 30 seconds, with sound. Other people see a video only after our automated checks pass. We may remove a video, or not publish it, if it breaks these Terms or we cannot process it.

20.4 Stickers, Filters, Mentions, Tags, and Polls

Stickers, filters, captions, sticker text, and polls follow the same rules as all other content (Section 2). You can mention or tag only friends whose settings allow it. Do not use a mention, tag, sticker, or poll to expose, shame, or target anyone (Section 12.2). Poll votes are counted without showing anyone who voted for what.

20.5 Drafts

An unfinished post or story is saved only on your device. We cannot recover a lost draft. A draft is deleted when you share or discard it, when you sign out, or after 14 days.

21. BUSINESS ACCOUNTS

Business accounts may not be available to everyone, and we may turn them off at any time. While they are off, every account works as a personal account.

21.1 Who May Use One

You may switch your account to a business account in Settings only if you have the right to act for that business, and only after you verify your email address. One account is for one person or one business. You are responsible for everything the business account posts and sends, and for following the laws that apply to your business, including advertising and consumer-protection laws.

21.2 What Is Public

The category, website, and address you enter are shown on the business profile to anyone on Roster. A contact email address and phone number are shown only if you choose to show them. Use the business's contact details, not your personal ones.

21.3 How Business Accounts Work

A business account cannot add people to a roster. People can follow a business, and they can message it without being friends. A business can reply to messages but cannot start a chat or a group. A business sees how many followers it has, not who they are.

21.4 Businesses That Are Not Allowed

Business accounts may not be used for adult services or escorts, "sugar" arrangements, sexual content, matchmaking or introductions for money, multi-level marketing, crypto or investment offers, firearms, political campaigns, or other dating apps. We may refuse a switch, remove business details, or turn a business account back into a personal account if we believe it breaks this Section.

21.5 Verified Badge

A business can ask for a verified badge. The badge is free and is never sold. We decide whether to give it, and we may refuse it or remove it at any time. The badge means only that we checked some information about the business when we approved it. It is not an endorsement, and it does not mean we guarantee the business or anything it offers.

21.6 Limits

You can switch between a personal and a business account up to 3 times in 24 hours. We keep a short history of these switches to prevent abuse.

22. SHARE MY DATE PLAN LINKS

22.1 What a Link Does

"Share my date plan" creates a link to a simple web page about a date you are on or have planned, so someone you trust can follow along. Anyone who has the link can open the page in a web browser, without a Roster account. You choose what the page shows. Share the link only with people you trust, and do not post it publicly.

22.2 Details About Your Date

For each link, you can choose to show your date's first name, their main photo from your roster, and one social handle you pick. These are off unless you turn them on. The page never shows your date's phone number, email address, notes, or other details. If you turn any of them on, you promise that:

You are responsible for the details you choose to share.

22.3 When a Link Stops Working

A link for a date in progress stops working 4 hours after the date ends, and never more than 24 hours after you create it. A link for a planned date stops working 8 hours after the planned start, or 4 hours after you mark the date done. You can turn off any link at any time. We delete your date's details from the link when you turn it off or when it ends (Privacy Policy Section 1.15). We cannot take back what someone already saw, copied, or photographed while the link worked.

22.4 Not an Emergency Service

A date-plan link is a support tool, not an emergency service. Section 6.2 applies.